Effective date: September 8, 2026
CleanGenius LLC operates CleanGenius from South Carolina, United States. Privacy questions may be sent to support@cleangeniusplatform.com.
Information we collect
Depending on use of CleanGenius, we may collect account and profile information; company, employee, customer, property, service, scheduling, quality-control, invoice, payment-status, and communication records; support requests; and technical information such as device, browser, IP address, security events, and usage logs.
Businesses using CleanGenius determine what customer and workforce information they enter. They are responsible for an appropriate legal basis and required notices.
How we use information
- Provide, secure, maintain, and improve CleanGenius.
- Authenticate users and enforce company-scoped permissions.
- Process requested workflows and communications.
- Provide support and respond to inquiries.
- Prevent fraud, abuse, and security incidents.
- Comply with law and enforce agreements.
How information is shared
Information may be shared with service providers supporting hosting, communications, security, payment processing, or support; with the business account controlling the workspace; when directed by the user; during a business transaction; or when legally required. We do not sell mobile opt-in information. SMS consent and opt-in data are not shared with third parties for their own marketing.
Payments
Payment providers may process credentials under their own privacy terms. CleanGenius uses provider tokens and limited payment-method metadata where supported rather than raw card details.
Cookies
This public website does not load advertising or analytics technologies. The authenticated platform may use essential storage for authentication, preferences, security, and operation.
Retention and security
Information is retained as reasonably necessary to provide the service, meet legal or contractual obligations, maintain financial and audit records, resolve disputes, and protect the platform. We use administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Choices and privacy rights
Depending on location, individuals may have rights to request access, correction, deletion, restriction, portability, or objection. Requests may require identity verification and may be subject to legal exceptions or the authority of the business account controlling the data. Reply STOP to opt out of text messages.
Children
CleanGenius is a business service and is not directed to children.
International processing
CleanGenius is operated from the United States. Information may be processed in the United States and other locations where service providers operate, subject to applicable safeguards and law.
Changes
We may update this policy as the platform or applicable requirements change. The effective date identifies the current version.
Contact
Email privacy requests to support@cleangeniusplatform.com.